Serdar Sağlam
Serdar Sağlam

AI Projects in Spain

AI is on every business's agenda today, but for most of them the question is the same: what exactly does it change in our business? The answer is usually not a flashy project; it's taking the load off repetitive, time-consuming daily tasks.

For a business in Spain, the most concrete example is language. Customers write in Turkish, Spanish, English or Catalan; an AI assistant that gives the right answer to the same question in every language, based on the business's own information, takes a big load off the team. Questions about bookings, prices and opening hours get answered, and conversations that need a person are passed to the team.

My first AI campaign was in 2017: the AI-powered "Bir Başka Şiir" campaign for Ford Otosan × İlhan Şeşen won a MIXX Award. Today I build assistants, workflow automations and systems that create content in the brand's voice for businesses, and I help teams put these tools to use in their daily work.

Because AI touches your business data, I plan every setup with security and privacy in mind. Which information goes into the system, and which doesn't, is clarified from the start. For the broader picture, see my digital transformation consulting page.

What I Do

Customer Assistant
An assistant that answers customers on your site or WhatsApp in any language, based on your business's information.
Workflow Automation
Repetitive tasks like forms, emails, spreadsheets and notifications run automatically.
Content Production System
Drafts for social media, blog and product copy in the brand's voice, with human review before publishing.
Knowledge Search
A system that lets your team quickly find answers across company documents and FAQs.
Team Adoption
Hands-on training so your team uses AI tools correctly and safely.
Security and Privacy
Which data enters the system, where it is stored and who can access it are defined from the start.

From Google Business Profile to AI Projects

I'm not someone who only builds websites or only runs ads. For 22 years I've delivered work across every area a brand needs online, in Türkiye, the USA and Spain. That means you don't have to split the work among different agencies.

Google Business Profile and SEO
Visibility on Maps, review management, local search and technical SEO.
Website
More than 20 live websites, including the official sites of Murat Boz, Ebru Gündeş and Emre Altuğ.
Software and SaaS
Platforms with memberships, payments and admin panels, such as dinle.link, Ketsy and RADIOS.
AI Projects
From the Ford Otosan × İlhan Şeşen AI-powered campaign to today's assistants and automations.
Ad Management
Planning, setting up and measuring ads on Google, Meta, TikTok and Spotify.
Social Media and Content
Content calendars, production and community management for artists and brands.
YouTube and Content ID
A direct MCN deal with YouTube and more than 50 sub-channels for Avşar Film.
Music Distribution
Distribution to digital platforms through Digitalent Inc. (Digital Marketing Manager) on Universal Music infrastructure.
Broadcast Technology
Koton's in-store radio system and the RADIOS platform for radio stations.
Digital Transformation
Process and software consulting work, such as the Mercedes-Benz branch integration.

Websites, AI, Ads and Content in Any Language

Whatever language your audience speaks, I deliver the work in that language. We work together in Turkish; the website, AI project, ad plan and content come out in Spanish, English, Catalan or any other language you need.

TürkçeEspañolEnglishCatalàDeutschFrançaisالعربيةРусскийand more
Website
Corporate site, campaign page or e-commerce; a separate version for each language, set up properly for Google in that language.
AI Projects
Assistants that answer customers, automations that speed up workflows and AI-powered content production systems.
Ad Planning
Campaign plans, copy and visuals for Google, Meta, TikTok and Spotify, tailored to the audience's language and country.
Content Production
Social media, blog, video scripts and subtitles. Reviewed by a native speaker before publishing.

Artists and Brands I've Worked With

Ford Otosan × İlhan Şeşen

The AI-powered “Bir Başka Şiir” campaign, MIXX Awards 2017.

Mercedes-Benz

Branch integration and Adobe software adoption consulting.

Koton

Türkiye's first in-store closed-circuit radio and live broadcast system.

Avşar Film

Full digital brand management, a YouTube MCN deal and more than 50 sub-channels.

Model Sanayi Merkezi

360° marketing for Nadir Metal, İNNO İnşaat and Net İnşaat over 3 years.

Medyapım

Distribution of TV series and film soundtracks to digital platforms.

AlpetDamat TweenHedefe PsikolojiİNNO İnşaatKadoilKadooğlu HoldingNet İnşaatNadir MetalNur YerlitaşAT YapımBros FilmDNZ FilmShow RadyoJoyTürkSüper FMMetro FM

The full list of web projects, production companies, radio stations and more than 20 artists is on the references page.

How We Work

01

Opportunity scan

Together we list the repetitive steps that take up the most time in your work.

02

Priority

We start with the single task that will pay off fastest: not a big project, but a measurable gain.

03

Setup

The assistant or automation is built with your business's information and tested.

04

Team rollout

The team tries the system, the rules are refined, and it goes into real use.

05

Measurement and improvement

Time saved and errors are tracked, and the system is improved accordingly.

Common Questions

What if the AI assistant gives a wrong answer?

The assistant is set up to rely only on information the business provides and to hand the conversation over to the team when it isn't sure. The rules are refined together during testing.

Does a small business need AI?

Not every business needs it. If you have a heavy load of repetitive messages, bookings or content, it saves noticeable time even for a small business. If you don't need it, I'll tell you so plainly.

Is customer data safe?

Which data goes into the system and where it is stored are decided before setup. The structure is built to comply with European data protection rules.

Which brands and artists have you worked with?

I've run the digital strategy, music distribution and official websites for Murat Boz, Ebru Gündeş and Emre Altuğ. On the brand side, I've worked on the Ford Otosan × İlhan Şeşen AI-powered campaign (MIXX Awards 2017) and with Mercedes-Benz, Koton, Avşar Film, Medyapım, Model Sanayi Merkezi, Alpet, Kadoil, Kadooğlu Holding and Damat Tween. The full list is on the references page.

Other Services in Spain

Let's talk about what AI can change in your business

Tell me about the tasks that take up most of your time, and we'll work out together where it makes sense to start.