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All payments are securely processed through Stripe, a PCI-DSS Level 1 certified payment processor. Payments are collected on behalf of Yasin Serdar Saglam, a registered taxpayer in Spain, European Union. All transactions are legally taxed in accordance with applicable Spanish and EU tax regulations.
Upon successful payment, you will receive a legitimate invoice reflecting the services rendered, applicable taxes, and transaction details. This invoice constitutes a valid fiscal document under Spanish law.
In the event of any disagreement regarding a payment or service, we kindly request that you contact us directly at bilgi@gizlimedya.com.tr before initiating any dispute or chargeback with your payment provider. We are committed to resolving all matters amicably and in good faith between the parties involved.
Initiating a chargeback without prior communication may result in additional fees and delays in resolution. We encourage open dialogue to reach a fair outcome for all parties.
Refunds are only issued in cases of erroneous, duplicate, or unauthorized payments. Once a service has been delivered or commenced, refunds are generally not available. For full details, please review our Refund Policy.